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Operator licensing · Legal support

Called to a public inquiry? Get a specialist transport solicitor on your side.

If the Traffic Commissioner has called you or your transport manager to a public inquiry, your licence and your repute are on the line. We work alongside Jared Dunbar at Dyne Solicitors, a specialist in transport law, for the legal side. J&JL puts the compliance fixes in place and gives you the evidence to back them up.

What a public inquiry is

A public inquiry is a formal hearing in front of a Traffic Commissioner. It is usually triggered by a poor DVSA maintenance or traffic investigation, prohibitions at the roadside, a poor annual test record, drivers’ hours offences, missing financial standing or a change the operator should have notified. Sometimes it is triggered by a new application the Commissioner has doubts about.

The Commissioner’s powers come from the Goods Vehicles (Licensing of Operators) Act 1995. Under section 26 a licence can be revoked, suspended or curtailed. Under section 27 it must be revoked if the operator no longer meets the requirements for good repute, financial standing or professional competence. Under section 28 the operator, its directors and its transport manager can be disqualified.

What’s at stake

  • The licence itself: revocation, suspension or curtailment to fewer vehicles.
  • Your transport manager: a finding that they have lost their good repute, which stops them acting as a transport manager anywhere.
  • The people behind it: disqualification from holding or being involved in an operator licence.
  • Conditions going forward: undertakings such as independent compliance audits, extra training or new systems, with deadlines.

An inquiry has two sides. The legal side covers the law, procedure, what to admit, how to present the case and how to argue for a proportionate outcome. That needs a solicitor who does this work every week.

The compliance side is just as important. Traffic Commissioners want to know whether you can be trusted to run a compliant operation from now on. Promises carry little weight. Evidence that the problems have already been found and fixed carries a lot. That evidence is an independent audit, new procedures, retrained staff and records that show the system working.

Don’t leave it late

The sooner both start, the stronger the case. Fixes put in place weeks before the hearing, with records to prove they are working, count for far more than a plan written the night before.

Our legal partner: Dyne Solicitors

Jared Dunbar, Director of Transport Services at Dyne Solicitors

DYNE SOLICITORS · SOLICITORS4TRANSPORT

Jared Dunbar

Director of Transport Services

Jared specialises in operator licensing, public inquiries and the defence of DVSA prosecutions. He has represented hauliers throughout the UK and Ireland. His DVSA cases range from a single driver being prosecuted to a company and its drivers facing over 750 summonses.

He was named Legal 500 Northern Powerhouse Transport Lawyer of the Year 2026 and has repeatedly been listed in the Legal 500 as a leading individual for transport in the North West.

01829 773 105 · jid@dynesolicitors.co.uk

Jared’s profile   Operator licensing at Dyne

Through their Solicitors4Transport team, Dyne Solicitors handle:

  • representation at public inquiries before the Traffic Commissioner;
  • operator licence applications and variations;
  • transport manager repute;
  • financial standing;
  • regulatory action under sections 26, 27 and 28;
  • insolvency and pre-pack administration where a licence is involved.

Dyne Solicitors Limited, The White House, High Street, Tattenhall, Chester CH3 9PX · 01829 773100 · info@dynesolicitors.co.uk

What J&JL does

We don’t give legal advice. We do the compliance work your solicitor and the Commissioner will want to see:

  • an independent compliance audit of maintenance, drivers’ hours, tachograph, driver licensing and transport manager oversight, with a written report and action plan;
  • maintenance systems that work: inspection intervals, laden roller brake tests, defect reporting and sign-off;
  • a transport manual mapping every O-licence undertaking to a written procedure, and driver handbooks signed for by every driver;
  • training for drivers and office staff, with records;
  • after the decision, the follow-up audits and reports required by any undertakings.

Starting out, or applying for a licence after a previous problem? See setting up a haulage company properly.

J&JL Ltd is a transport compliance consultancy, not a firm of solicitors, and does not provide legal advice. Legal advice and representation are provided by Dyne Solicitors Limited, authorised and regulated by the Solicitors Regulation Authority (SRA No. 408973). J&JL and Dyne Solicitors are independent businesses.

Sources and further reading

  1. Goods Vehicles (Licensing of Operators) Act 1995 (legislation.gov.uk)
  2. Senior Traffic Commissioner’s statutory guidance and directions (GOV.UK)
  3. Goods vehicle operator licensing guide (GOV.UK)
  4. Operator licensing, Dyne Solicitors
  5. Jared Dunbar, Dyne Solicitors

How we work together

Day one

Get advice early

As soon as the call-up letter arrives, speak to Dyne Solicitors about the legal position and to us about the state of your compliance. The earlier both start, the more there is to show.

Before the inquiry

Fix and evidence

We audit maintenance, drivers’ hours, tachograph, driver licensing and the transport manager’s role. Then we put the fixes in place and document them, so your solicitor has hard evidence to put in front of the Commissioner.

At the inquiry

Specialist representation

Dyne Solicitors present your case to the Traffic Commissioner. We can supply the audit report and the action plan.

After the decision

Meet your undertakings

If you leave with undertakings, such as independent audits, extra training or new systems, we deliver them and keep the records you need to prove it.

Public inquiry questions

What is a public inquiry?

A formal hearing in front of a Traffic Commissioner, held when there are concerns about an operator licence or the people behind it. The Commissioner hears the evidence and decides whether to take regulatory action against the licence, the operator or the transport manager.

What can happen to my licence?

Outcomes range from no action or a formal warning, through undertakings and curtailment (fewer vehicles), to suspension or revocation of the licence. Directors and transport managers can also be disqualified, and a transport manager can lose their good repute.

Do I need a solicitor for a public inquiry?

You are not legally required to have one, but your licence, your livelihood and your transport manager’s repute are all at stake. A specialist transport solicitor knows how Traffic Commissioners approach these cases and how to present your evidence. That is why we work with Dyne Solicitors rather than going it alone.

Can J&JL represent me at the inquiry?

No. J&JL is a transport compliance consultancy, not a law firm, and we do not give legal advice. Dyne Solicitors handle the legal side and representation. We handle the compliance side: auditing your operation, fixing the systems and giving you the evidence that those fixes are in place.

What should I do as soon as the letter arrives?

Read it carefully and note the date. Contact a transport solicitor straight away, and don’t wait until the week before. Start gathering your maintenance records, driver defect reports, tachograph analysis and financial standing evidence, because the Commissioner will expect to see them.

Letter from the Traffic Commissioner? Don’t wait.

Call Dyne Solicitors for the legal side and J&JL for the compliance side. The earlier we both start, the stronger your case.

Speak to J&JL about compliance0330 633 9233

We reply within one working day.